“I am very happy with my website. It is easy to use for the potential consumer and with the online secure server it allows me to capture orders online. The consumer finds it easy to book a room and I am able to gain access to their details easily and without fuss.

The process of building bespoke web sites can be quite tedious but the 1 Choice team offered me a professional service. This was highlighted by the fact that they were able to give me a one-to-one service and understood my requirements very quickly and at at the first time of asking.

The website was our main marketing tool to gain bookings and increase our occupancy rates and I was able to carry on with the running of my business whilst leaving the website design completely to 1 Choice. I was able to trust them with my marketing budget for the year, which is the difference between success and failure in my business.

RESULTS : the website has increased business for my hotel group in a competitive industry which has seen tourism cut by nearly half this year due to foot and mouth and the strength of the pound but we have seen a rise in occupancy rates. I was able to keep the rates without slashing. Even 5 star hotels have had to cut rates and are working on 45-50% occupancy but we are working on 95-100% even in off season. This is mainly due to the quality of the web site that 1 Choice built for us.

We are based in Central London and just in the square where we are based there are 40 hotels so competition is fierce but we are the most occupied. Due to the success of the chain we are now in the process of expanding our group and 1 Choice will definitely be the designers I choose to build the sites for my new ventures.”