| I need easy access to and from other parts of my web site. |
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Our design will incorporate clear navigation and search by keyword and directory
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| I would like an option of at least 2 photos for any product (thumbnail and larger) plus the ability to add colour/style samples |
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Have as many as you like, we suggest 3 to 5 |
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| Can I have a currency converter? |
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Offer your shoppers any or all of the world's 25 major currencies for one low price. These currencies represent 98% of the World's transactions by value.
A selector in the totals frame allows shoppers to choose their currency and the prices shown on your site are immediately recalculated at today's exchange rate.
If you have a WorldPay multicurrency account and you choose the same set of currencies, you can eliminate exchange risk entirely. What the shopper sees in her basket, in her own currency, is what will be charged to her account.
You will always receive what you were expecting in your base currency regardless of the currency chosen by the shopper.
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| Do you have a 'wish list' facility? |
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A facility to add items to a wish list instead of to the shopping basket. The wish list can be viewed, edited and emailed to friends.
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| How does your postage calculations work? |
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eButtonz's standard delivery options include:
- Weight and destination calculations using Royal Mail / ParcelForce published rates
- Fixed charge per item
- Fixed charge per order
- Percentage of order value
- Minimum and maximum charges
- Free delivery over a certain order value
- Optional or mandatory insurance
- Each of these selectable separately for UK, Rest of Europe, Rest of the World
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I'd like a system for 'personalising' products (i.e. choice of letters, initials etc.)
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eButtonz StoreManager will allow products to be selected for personalisation. A free form text field added to the relevant products and labeled appropriately (e.g. "Embroidered text" or "Name to be engraved"). The text added will be included in all emails and reports along with the details of the item purchased. |
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| Do you offer a wrapping and gift card facility for presents? |
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An addition to the "View Basket Detail" page that allows customers to link to a pop-up window of giftwrap designs and select one of them from a dropdown menu. Selecting a giftwrap will add the price to the basket and link it to the item for which wrapping is required. |
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| I want a shopping basket that allows you to remove and recalculate your order before processing it |
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Already a feature of eButtonz with our always-visible basket-summary. |
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| My web site must be fast to load, no unnecessary graphics and 3 or 4 clicks to buy |
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All part of our design service |
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| Can I link related products in my web pages (e.g. if you like the cat bowl, how about these cat beds?) |
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StoreManager enables you to recommended other products in the web page specific to the product being viewed: “Customers who bought this item also bought:" |
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| I need to easily update my product details, product images and prices - how does this work? |
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Included within StoreManager |
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| I'd like a facility to offer different product colours, sizes, options and features for the same product. For example, a tablecloth might come in 3 sizes and 4 colours - all of which options should be easily selected by the customer. |
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eButtonz StoreManager supports two kinds of variation for each product (e.g. size and colour). Shoppers select the variants from a drop-down menu. It is possible to price each variation separately. Search results can be tuned to return every variation or only "main" products.
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| I must have statistics to show the number of users per day, preferred products etc. |
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Via your web site statistics offered by your web host and/or:
Inclusion of counters in your pages that will track automatically which search engines visitors have come from. Results summarised monthly and daily. Requires scripts to be installed on your server so you must have a working cgi-bin that supports Perl 5.
Note: this option has the one specific aim of providing information on referrers. It does not attempt to duplicate the usage statistics typically supplied by web hosts and you are advised to check what is available from them first.
We can quote for other kinds of usage statistics on request, but again, a quality web host will provide detailed information as part of the hosting package.
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| Can you provide the ability to 'hide' a product when out of stock? |
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Saves you from credit card "Chargebacks" and angry customers.
If shoppers buy more of a product than you have in stock, it automatically (and politely) adjusts their baskets. You are also advised that this has happened.
If they attempt to purchase an item for which no stock is held, they are invited to send their contact details so you can advise them when the item is back in stock.
Please note this upgrade does not integrate with stock control systems dealing with offline sales. We can quote for bespoke integration on request.
Stock levels are manually maintained on the eButtonz system by logging on to your account.
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| I'd like a 'how did you find us' field in my order system so I can track successful PR or search engine status. |
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Can be added to the checkout system on request. Results analysed by number and value of monthly sales from each source. |
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| I require a system for finding products from a variety of different starting points. (i.e. supplier, product type, department) |
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Internal Search Facility. Free text search is the simplest and broadest method. The visitor simply types in their request such as "lighting" or enters a products code and the system searches all indexes for this data. The system reports the results together with images of the products found and links to those products.
For more focused searches users will have the option to use a directory search.
Directory searches work by providing organised lists of links that enable visitors to drill down through to access an increasing filtered and relevant set of links
Nearly all major search engines offer a directory search. For example:
Google: http://www.google.co.uk/dirhp?
Yahoo's web site directory located half way down their front page
The directory lists are managed by organising categories, sub-categories and sub-sub categories within eButtonz StoreManager (see below).
While the free text search is likely to be the fastest way to find information, the Directory Search facility is particularly useful when you're not sure how to narrow your search from a broad category. The directory can help you understand how categories within a specific area are related and may suggest terms that are useful in conducting a search. It can also give you an idea of the scope of a given category.
Directory Searches provide lists of links organised by categories such as:
- By Supplier
- By Product Type
- By Department
- By Price Range
You can add, edit and remove directory lists by amending category definitions within StoreManager. For example, if you wanted to create a directory listing based on "Manufacturers" simply create the category and assign the relevant products to it. Next time you generate your web site a new heading "Manufacturers" will be displayed under directory search. Creating additional sub-categories and product lists can result in complex sets of listings to provide total flexibility. |
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